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The miraculous healing powers of the org chart

I was at a seminar a long time ago, and the presenter, who was a jerk but had a good sense of humor, was trying to help a young man struggling to find himself. "Let me ask you something ... do you have parents?" he asked. A bit stunned, the young man replied "Um, yeah ... why?" "I'm not surprised," he quipped, ".....

Jonathan Raymond - EMyth

Jonathan Raymond

Struggling with self-management? Try the Strategy 30.

Being a business owner means more than owning the company. You're also a business leader - whether you have a 50-person team, or you're a solopreneur. Right now, by design or by accident, you're setting the direction and tone of everything your company does. It takes a crisis for most business owners to start acti...

Jed Bickford - EMyth

Jed Bickford

An angel investor is not the best kind

The kind of angel your business needs probably isn't the kind with new investment, but the kind with something much more important. What this other kind of angel can give you is a new perspective - a way of looking at things that you can't see when you're stuck in the weeds.

Jonathan Raymond - EMyth

Jonathan Raymond

Who says you can’t be in more than one place at a time?

It's just not true anymore. The tools that are available today can let you do just that, and in ways you might not have thought of. The challenge of running a small business has always been to get it out of your head, out of your hands, and into a consistent and repeatable experience that every customer has, no ma...

Jonathan Raymond - EMyth

Jonathan Raymond

The one business system that drives all the others

With all the talk about values - most of which we'd be better off without - there's not much good advice on how to actually find out what your values are. And finding those values and writing them down is the first of nine key systems your business needs to grow.

Jonathan Raymond - EMyth

Jonathan Raymond

Nobody cares about your company values

"Values" have gone viral, and not necessarily in a good way. The process of discovering and clarifying your values and building your business based on them is a deeply personal one, but the cynical marketers among us have other designs. If they have their way, and they will, saying you have 'strong core values' wi...

Jonathan Raymond - EMyth

Jonathan Raymond

Have 30 minutes to change your business?

Time management is painful: real leaders do it anyway. We all want to feel good, and not feel bad. So we prefer that change be comfortable. Sometimes it is. Most of the time it's not. As is so often said in the fitness world, "No pain, no gain." You want to slim your waistline? Bigger muscles? You earn that progre...

Josef Shapiro - EMyth

Josef Shapiro

You don't have time for bad decisions

As a business leader, you're constantly making important decisions. And in the middle of a hectic day, it's rare that you take the time to fully consider the implications of choosing one direction over another. The next time you face an important decision, try this approach:

Jonathan Raymond - EMyth

Jonathan Raymond

Send this email to solve any customer service problem

What are the three most popular customer service complaints you get? Behind each of those complaints is a system in your operations that's either broken, or was never created in the first place. Fixing those underlying systems is the key to turning complaints (which people tell their friends about) to rave reviews...

Jonathan Raymond - EMyth

Jonathan Raymond

You and Steve Jobs have more in common than you think

There's no shortage of opinion as to whether Apple has or hasn't 'lost the magic'. And while time will tell on that one, focusing on Apple ignores a deeper question we should be asking, one that's far more relevant to you as a small business owner or leader, whether you have 300 employees or none.

Jonathan Raymond - EMyth

Jonathan Raymond

Are you a good leader—or just a busy one? We're all micromanagers now.

The original EMyth call to action was simple and powerful: to grow your business you have to free yourself from the technical work so you have room to lead. If you’re an architect trying to grow your firm, you won’t get there spending all day at the drafting table. But that kind of obvious technical work is just t...

Jonathan Raymond - EMyth

Jonathan Raymond