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From EMyth’s CEO

“Work on your business, not in it” was the defining idea behind EMyth, the first business coaching company. The coaching company became a book. The book became a best-seller. The best-seller became a movement. The movement became an industry.

Dear Business Owner,

If you’re reading this because you’ve built a business that’s become more consuming than you ever imagined, I’d like to share with you how we came to help small business owners transform the business they have into the one they want and what that looks like today.

In 1975, before business coaching existed as an industry, EMyth founder Michael E. Gerber had an epiphany working for his brother-in-law’s advertising agency helping small business clients build their sales process. As a door-to-door encyclopedia salesman and regional manager before joining his brother-in-law’s agency, Michael knew a lot about building sales systems. He didn’t know anything about running a business. And, he was shocked to discover that his clients didn’t either.

Michael saw something that no one had seen before: the myth that businesses are started by Entrepreneurs. The Entrepreneurial Myth. Michael realized that most businesses are started by Technicians. Plumbers open plumbing businesses, auto mechanics open auto repair shops, doctors open medical practices and so on.

And, Technicians go into business operating under what Michael called the Fatal Assumption: If I understand the technical work of my business, I understand a business that does that technical work. It’s an assumption that just isn’t true.

Michael saw the Fatal Assumption not only as the cause of the tragically high failure rate of small businesses in the US—as much as 80% in the first five years at the time—but also the source of overwhelm and stress for the business owners he got to know. Whatever dream or impulse they had to start a business of their own turned into something much more difficult than it was ever meant to be.

The business owners Michael worked with were exceptional at the technical work of their business but unprepared for the demands of owning a business: how to lead, how to create leads and make sales, how to grow cash and manage people, how to work on their business not just in it, how to build a business that served their life.

Michael watched his clients shy away from what they weren’t good at and build their business around what they excelled at: their own ability to produce results. Every decision, every customer interaction, every problem had to run through them. Because they were exceptional at the technical work of their business, they never considered how much overwhelm and stress they were creating for themselves or how much they were limiting their growth to what they could personally get done.

Michael felt the chaos these men lived with, inside their business and at home—in broken marriages and fathers who didn’t have time to be fathers—and knew there must be a solution to a problem he saw again and again in his clients.

He was inspired by Ray Kroc, the founder of McDonalds and Tom Watson Sr., IBM’s first CEO, who approached their companies differently, as Entrepreneurs. Ray Kroc wasn’t interested in making hamburgers and Tom Watson Sr. wasn’t spending his time building computers. They weren’t Technicians. They were leaders who saw their business as a system, apart from them rather than a part of them. The system made it possible for their employees to fulfill the needs of their customers in alignment with their values and the life they wanted for themselves.

Michael E. Gerber turned 90 this year. With the founding of EMyth in 1977 and the subsequent publication of 37 E-Myth books and a speaking career that spanned decades, Michael is still imploring small business owners to make the transition from Technician Leader to Entrepreneurial Leader so their business works without them rather than because of them.

The Coaching Company

Michael and I grew EMyth together until our marriage ended in 2002. Michael turned his attention to writing more books and sharing EMyth insights with global audiences, and I led our coaching company. For many of those years, including the period when I was raising our children as a single parent, I wasn’t involved in the day-to-day operations of the company but served as the company’s Board Chair. By design, the company’s results are not dependent on Michael or me, freeing both of us to play a meaningful role in the company while prioritizing other interests in our life.

While EMyth has evolved as the world has changed and the experience of the business owners we work with continues to make us better, our mission has stayed the same:

EMyth is an affordable alternative to high hourly rate business consultants. For a fixed and predictable monthly fee, small business owners develop the entrepreneurial, management and leadership skills they need to build a growing and systems-dependent business, one that makes a meaningful difference for their customers and creates a meaningful life for themselves.

Our Coaching clients and EMyth Connect members are business owners who recognize that their Technician thinking has gotten them where they are but won’t take them and their business to the next level of whatever is important to them. They’re at an understandable fork in the road they often don’t have words for when we meet them. Most experience fatigue, disappointment and a desire for something more fulfilling that they’re not sure is even possible.

What we hear often, however it’s expressed, is something like: “Do I keep doing things the way I’ve always done them, hoping to produce a different result, or do I decide to break some things, give up some sacred cows, to find a better way, one that works for my business without draining me?”.

That’s a big decision that no one should take lightly. We show business owners what they can expect if they keep doing things the way they’ve always done them and what the future will look like for them—the kind of freedom that’s possible—if they open themselves up to a different way of thinking about their business and their role in it.

Every business owner who enters the learning environment at EMyth is in their own unique place and we meet them there:

  • If a business owner feels held hostage by their business and can’t see a way out, we help them discover their own “way we do it here,” show them how possible it is to achieve and walk them through the steps.
  • If a business owner knows what they don’t want but doesn’t have as clear a picture of what they want, we help them uncover what’s meaningful to them and provide the guidance and the tools to bridge the gap between where they are and where they want to be.
  • If a business owner is afraid or doubtful they won’t be able to create a business that works without them, we help them experience what’s possible for themselves so they can resolve what’s holding them back and focus on the journey ahead.
  • If a business owner wants systems to free themselves from the burden of a business that’s too dependent on them, we support them in building systems that work for them while we help them develop the leadership skills it actually requires to implement those systems.
  • If a business owner is dissatisfied with the results they’re getting in their business but isn’t taking the steps that will start to change things, we help them uncover what they need to try new things so change becomes motivating, even fun, and definitely not something to dread.
  • If a business owner has never given themselves permission to create their own “way we do it here,” we help them understand what they’ll miss if they don’t start and what’s possible if they do so they can make the best decisions for themselves about moving forward.

For many Technician Leaders, the work of building a systematized business to achieve their goals from an Entrepreneurial Perspective is unfamiliar. New can be difficult until it becomes a habit. And, there’s never been a better time to do this work. Our library of over 100 System Solution Guides, organized according to EMyth’s 7 Essential Systems™, are available in both written and audio formats. They can be integrated with AI to turn your ideas about “the way we do it here” into systems more easily than ever before.

And, in the end, the support of a skilled coach can make all the difference. A skilled Certified EMyth Coach is someone who:

Values personal and professional growth and challenges themselves to grow.
Brings a deep understanding of the EMyth frameworks for building a business that works.
Blends EMyth’s Coaching methodology, Uncommonly Genuine™ Engagement, with their own practical wisdom and genuine care for the people they work with.
Understands how to balance the patience that change requires with the sense of urgency business owners feel about improving their results.
Will challenge you in the right moments to create the conditions in which you and your business can grow.
Won’t tell you what to do but will guide you in uncovering your own truth, the only way to create lasting change.

In a coaching relationship, whether it’s over months, years or during a 10-minute exchange in a workshop, you can uncover the blind spots that are keeping you stuck, find answers you hadn’t considered and reconnect with dreams you all but gave up on. The self-awareness that coaching supports makes what’s hard more than worth the effort when the outcome is a business that provides the income you want as well as the freedom to choose to:

Lead your business full-time without performing technical work
Lead your business and work less than full-time
Work in your business as a Technician while giving the responsibility of leading it to someone else
Treat your business as an income-generating asset that requires very little of your time and frees you to do other things
Replicate your business in other locations
Sell your business
Pass your business on to the next generation
Or, some combination of the above

 If you want the freedom to choose and to grow as a leader—even if you don’t know how, even if you don’t know how you’ll find the time or if it’s possible—our team of Certified EMyth Coaches will guide you on your journey to a business that works on your terms. 

The Book

In 1986, nine years after EMyth opened its doors in northern California, Michael published his first book: The E-Myth: Why Most Small Businesses Don’t Work and What To Do About It. A flood of fans throughout the world sent him so many questions about how to apply the ideas in the book that he published The E-Myth Revisited in 1995. It tells the story of Sarah, a baker drowning in her pie shop. Sarah’s dialogue with Michael in the book—an honest and vulnerable expression of her own entrepreneurial awakening—was his answer to those questions.

The E-Myth Revisited has sold over 9 million copies and sales of the evergreen best-seller are still going strong across the globe after 30 years. The book was on the New York Times business bestseller list for many weeks. The Wall Street Journal has repeatedly called it “the #1 business book.” The Inc. Magazine 500 CEOs voted it their favorite. Forbes refers to it as a “seminal work” and a “must-read” for business owners.

29
Languages
145
Countries
118
Universities

“Michael Gerber’s The E-Myth is one of only four books I recommend as required reading.”

Tim Ferriss, author of The 4-Hour Workweek

I asked one of our coaches recently, “If you could say one thing to small business owners you knew they would take to heart, what would it be?”. Without hesitation, he gave me his two-word answer: “It’s possible.”

Let us show you it's possible.

Warmly,

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