Growing fast is a good thing if you know how to handle it. When you meet or exceed a customer’s expectations—when you go above and beyond the promises you’ve made—you’ll be rewarded by the look in their eyes, the happiness in their voices. You’ll know their names because they keep coming back. Their pleasure becom...
Not knowing how to scale is one of the most common frustrations we hear from our business owner clients. It makes sense. If your business has grown to a point where you’re producing reasonably consistent results in terms of revenue and lead generation, the next natural question is: Now, how do I increase revenues ...
Without documentation, “great systems” are only rough ideas about the way you do things in your business. And all your tasks, functions, processes and procedures—the way that you and your staff habitually do everything—are nothing more than good intentions.
Finding the right people for your business takes a thoughtful (and flexible) process. Before you even sit down to interview your first candidate, you need to figure out the specifics of the role you’re hiring for, who will fit that role, and how to find them. This is the “marketing” phase of your hiring process, a...
When you think about your business and life as a business owner, do you know why you do what you do? Does leading your business provide the life you imagined it would when you started it, or is it running you ragged with little payoff?
Want to plan for growth and financial stability in 2023? Our new workbook will help you identify, prioritize and reach targeted annual goals.
Business owners often come to us for help building a business model prototype—what we call a franchise prototype. They’ve read about the concept in The E-Myth Revisited and feel that it’s the key to getting what they want: a business that gets the results they desire at the standard they expect—without relying so ...
Discover the five steps to improving team performance in this free guide.
Discover the five steps to writing the perfect job posting so you can reach your ideal candidates.
“How do I build a business that doesn’t depend so much on me?” That’s one of the most common questions we hear from business owners. And the simplest answer is: You need to create systems to replace you in the business. But this isn’t so simple to do. How do you assess your current business systems? Or identify wh...
When was the last time you thought about why your business does what it does? Every business exists for a singular purpose: to produce a certain result—a service or a product. But have you ever asked yourself, "Why do we do it this way?" This question is the essence of strategic thinking. And strategic thinking is...
Before you’re able to improve your business—and track progress—you need to understand where you’re starting from. Our Business Assessment will score you in each of the seven core areas of your business so you can see how you compare with owners like you—and where you have room to grow.
There’s an old joke that goes: How do you eat an elephant? Well, one bite at a time of course!