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customer-experience-strategy

Business Systems

6 min read

Create an effective customer experience strategy keeps them coming back

As a business owner, you’re passionate about the product or service you offer—that’s one of the reasons you started a business in the first place. And whatever your industry—whether it’s running a photography studio, or making cutting-edge phone cases—you’ve likely dedicated hundreds (even thousands) of hours enga...

Tricia Huebner - EMyth

Tricia Huebner

steps-to-systematize-your-business

5 concepts to know about business systematization

When small business owners come to us for help, one of their most common questions is, “How do I create the systems my business needs?” And you know what? We love to hear that question. It means that those leaders are ready to take the right steps to work on their businesses, not in them.

Tricia Huebner - EMyth

Tricia Huebner

Leadership

1 min read

Our five most-read leadership blogs of the past year

As a small business owner, you’ve worked hard to make your company what it is today. And if you’re like so many of our clients, you didn’t think about how to get started—you just took the leap. You created something out of your own ideas, skills and passion, and soon became the leader everyone looks to for directi...

Kirstin Fulton - EMyth

Kirstin Fulton

how to attract your ideal customer

How to attract and delight your ideal customer

When you’re a small business owner, it’s only natural to want to appeal to every potential customer who might be interested in the goods or services you offer—the more business, the better, right? But when your marketing strategy tries to please everyone, it won’t accurately reflect what makes your business one of...

Tricia Huebner - EMyth

Tricia Huebner

how to hire during a talent shortage

Managing Employees

3 min read

5 tips for hiring during a talent shortage

As the pandemic recedes and the economy slowly reopens, small business owners are facing a perhaps familiar question within a particularly unique context: How can I hire the right people during a labor shortage?  As a business owner, you may be experiencing firsthand the difficulty of finding great job candidates ...

Tricia Huebner - EMyth

Tricia Huebner

build-an-effective-management-system-business-coaching

How to build an effective management system

If you’re a dedicated business owner, you’re working tirelessly, day in and day out, to make your business run and produce consistent, predictable results. You might often say to yourself, “Why can’t I rely on my people to make sure everything works? Why am I the one constantly holding everything together?” The an...

Tricia Huebner - EMyth

Tricia Huebner

cash-flow-management-cash-statemen-profit-planning-for-small-business

Managing Money

4 min read

Manage your cash flow to increase profit

In small businesses, it’s not uncommon to accrue millions of dollars in revenue each year without actually producing any meaningful cash flow. You may very well know how frustrating it can be to show profit on your income statement, but not have money in the bank. One part of this issue is a fundamental misunderst...

Tricia Huebner - EMyth

Tricia Huebner

e-myth-seven-essential-systems-leadership-skills-business-strategy

Create a strong leadership system for your small business

A strong Leadership System is foundational to any business, but understanding leadership as a system (rather than merely certain competencies) is foreign to many entrepreneurs. Instead, business owners tend to focus on developing leadership skills—communication, team development, strategic thinking—which are unden...

Tricia Huebner - EMyth

Tricia Huebner