Finding the right people for your business takes a thoughtful (and flexible) process. Before you even sit down to interview your first candidate, you need to figure out the specifics of the role you’re hiring for, who will fit that role, and how to find them. This is the “marketing” phase of your hiring process, a...
n less than two years, we’ve seen such incredible shifts in workforce trends that the traditional model of five days in the office seems like a thing of the past. And among the conversations of how, where and when to work, the theme of a shorter work week is slowly becoming louder. Recent studies on a four-day wor...
When you think about your business and life as a business owner, do you know why you do what you do? Does leading your business provide the life you imagined it would when you started it, or is it running you ragged with little payoff?
n less than two years, we’ve seen such incredible shifts in workforce trends that the traditional model of five days in the office seems like a thing of the past. And among the conversations of how, where and when to work, the theme of a shorter work week is slowly becoming louder. Recent studies on a four-day wor...
Pretend you’re seeing your business for the first time. Now ask yourself what you’d be willing to pay for it if you were in the market to buy a company. What gives it value, and what’s missing that, if present, would convince you to pay more?
Some small business problems lurk beneath the surface; others wave a red flag that’s impossible to miss. Cash flow problems can be the hardest to ignore. They feel big because they are. In the earliest stages of a new business, people are often heavily focused on cash. Much like living paycheck to paycheck, new bu...
Some small business problems lurk beneath the surface; others wave a red flag that’s impossible to miss. Cash flow problems can be the hardest to ignore. They feel big because they are. But issues with cash flow aren’t insurmountable. If you're not making enough money to cover your expenses, it means something abo...
If there’s one point we touch on again and again, it’s this: You can’t run and grow a successful business while doing the day-to-day work yourself. Sure, many entrepreneurs start out on their own, but you have to start delegating at some point—the only alternatives are stagnation and total burnout. You may wonde...
As an entrepreneur, nothing can be more frustrating than inconsistent results. You can have high revenue one month, directly followed by low revenue the next without clear indicators for why. If every peak you hit is followed by a dramatic drop, the resources you spend climbing to the next peak cancel out the wi...
When you start every day staring down a growing to-do list and playing Tetris with your calendar, three words probably pass through your mind: I need help. But acknowledging that you need help in your business is one thing. Actually getting it is another.
While 2020 was an unprecedented time for business owners, 2021 has continued to present some unique situations. For some, it's remained a challenge to keep business going, managing through pivots and some hard choices. For others, business has been able to stay the course—or even boom. Whatever side of the coin yo...
Growing fast is a good thing if you know how to handle it. When you meet or exceed a customer’s expectations—when you go above and beyond the promises you’ve made—you’ll be rewarded by the look in their eyes, the happiness in their voices. You’ll know their names because they keep coming back. Their pleasure becom...
When there’s a management gap to fill, you might look to your top performers first. And it makes sense—”super technicians” work hard and know how to do their job well. They deserve to be recognized for that, and you know they have the technical knowledge needed to lead other technicians. But knowing how to do a ...