Does it feel impossible to find and hire your people? Are the candidates you interview impressing or disappointing you? A strong team can take your small business from good to great. But you have to get the right people through the door first—and then give them the resources they need to perform well and stay happ...
Most companies organize around personalities rather than around functions. That is, around people rather than accountabilities or responsibilities. The result is almost always chaos.
Managing a business partnership may be the only thing more difficult than managing a business. Partnerships are hard for the same reasons that any relationship is hard. It takes diligence and work to bring together personalities, communication styles, and ideals. And if you want your partnership to serve your busi...
Discover the five steps to improving team performance in this free guide.
As an entrepreneur, you’re always thinking about your customers. But how much are you considering how they feel? How your customer perceives and feels about your business at any touchpoint is the heart of customer experience. And yet, many companies still limit customer experience simply to areas like marketing an...
Discover the five steps to writing the perfect job posting so you can reach your ideal candidates.
Have you ever brought on a new employee only to later find they’re a bad fit? They didn’t match the company culture, or they dragged down the productivity of everyone around them. When this happens, it’s usually a result of moving too quickly or hiring for the wrong reasons—and whatever time and resources you migh...
Creating the environment you need to be a better business owner—to do the work that matters most to your business—takes structure. You have to structure your communication system, workspace and calendar in a way that lets you escape the tactical work that gets in the way of being a true Entrepreneur. And once you’...
Perhaps you know the famous proverb, “Give a man a fish and you’ll feed him for a day; teach a man to fish and you’ll feed him for a lifetime.” It may seem like an obvious concept, but it’s surprisingly hard for business owners to embrace. The essence of this idea speaks perfectly to why you owe it to both yoursel...
As the pandemic recedes and the economy slowly reopens, small business owners are facing a perhaps familiar question within a particularly unique context: How can I hire the right people during a labor shortage? As a business owner, you may be experiencing firsthand the difficulty of finding great job candidates ...
Family businesses have a unique set of challenges. Of course, they face many of the same issues as other businesses—lack of systems, management and team performance issues, no shared vision—but add in the social dynamics of family, and those issues can inflate until they burst. That’s why we see so many family own...
If you’re a dedicated business owner, you’re working tirelessly, day in and day out, to make your business run and produce consistent, predictable results. You might often say to yourself, “Why can’t I rely on my people to make sure everything works? Why am I the one constantly holding everything together?” The an...
Designing an org chart is the first step to intentionally developing the systems your business needs to run as it should consistently—and without people dependency. Here’s our Guide to Creating Your Org Chart, so you can understand how an org chart works and start creating a company structure around positions and ...