When there’s a management gap to fill, you might look to your top performers first. And it makes sense—”super technicians” work hard and know how to do their job well. They deserve to be recognized for that, and you know they have the technical knowledge needed to lead other technicians. But knowing how to do a ...
If there’s one point we touch on again and again, it’s this: You can’t run and grow a successful business while doing the day-to-day work yourself. Sure, many entrepreneurs start out on their own, but you have to start delegating at some point—the only alternatives are stagnation and total burnout. You may wonde...
As an entrepreneur, nothing can be more frustrating than inconsistent results. You can have high revenue one month, directly followed by low revenue the next without clear indicators for why. If every peak you hit is followed by a dramatic drop, the resources you spend climbing to the next peak cancel out the wi...
When you start every day staring down a growing to-do list and playing Tetris with your calendar, three words probably pass through your mind: I need help. But acknowledging that you need help in your business is one thing. Actually getting it is another.
Retaining your employees takes creativity and problem-solving in the best of times. This is even truer for small businesses who may not have the financial position to offer higher pay. When your employees are weighing their options, watching job boards or responding to eager recruiters, the promise of making more ...
As an enlightened business owner, you understand the importance of doing market research on your prospective customers. For example, you want to know where they're located, any common characteristics they may have and, ultimately, as much as possible about how they think - their needs, wishes, and motivations. The...
Imagine what kind of workplace your business would be if your employees thought to themselves: "I’m excited about my work.” “This is a place where I can achieve my goals.” “I feel safe. It’s okay to make a mistake, and I will learn from it.” “I have some great ideas on how to improve things. I can’t wait to share ...
Most companies organize around personalities rather than around functions. That is, around people rather than accountabilities or responsibilities. The result is almost always chaos.
The E-Myth Revisited proposes that owners of businesses that are not working should start again. This time they need to translate their vision into a management system, and to control their unpredictable employees through this system. I agree completely with this philosophy. My question is concerned with the pract...
Discover the five steps to improving team performance in this free guide.
Discover the five steps to writing the perfect job posting so you can reach your ideal candidates.
Have you ever brought on a new employee only to later find they’re a bad fit? They didn’t match the company culture, or they dragged down the productivity of everyone around them. When this happens, it’s usually a result of moving too quickly or hiring for the wrong reasons—and whatever time and resources you migh...
Perhaps you know the famous proverb, “Give a man a fish and you’ll feed him for a day; teach a man to fish and you’ll feed him for a lifetime.” It may seem like an obvious concept, but it’s surprisingly hard for business owners to embrace. The essence of this idea speaks perfectly to why you owe it to both yoursel...
