Retaining your employees takes creativity and problem-solving in the best of times. This is even truer for small businesses who may not have the financial position to offer higher pay. When your employees are weighing their options, watching job boards or responding to eager recruiters, the promise of making more ...
“How do I get my employees to do things the right way?” This is one of the most common questions we get from business owners. And the simplest answer is this: You need to show them what the right way—your way—is. With strong management, you design the systems your business needs to grow a high-performance team, on...
Imagine what kind of workplace your business would be if your employees thought to themselves: "I’m excited about my work.” “This is a place where I can achieve my goals.” “I feel safe. It’s okay to make a mistake, and I will learn from it.” “I have some great ideas on how to improve things. I can’t wait to share ...
Most companies organize around personalities rather than around functions. That is, around people rather than accountabilities or responsibilities. The result is almost always chaos.
Managing a business partnership may be the only thing more difficult than managing a business. Partnerships are hard for the same reasons that any relationship is hard. It takes diligence and work to bring together personalities, communication styles, and ideals. And if you want your partnership to serve your busi...
Discover the five steps to improving team performance in this free guide.
As an entrepreneur, you’re always thinking about your customers. But how much are you considering how they feel? How your customer perceives and feels about your business at any touchpoint is the heart of customer experience. And yet, many companies still limit customer experience simply to areas like marketing an...
Discover the five steps to writing the perfect job posting so you can reach your ideal candidates.
Have you ever brought on a new employee only to later find they’re a bad fit? They didn’t match the company culture, or they dragged down the productivity of everyone around them. When this happens, it’s usually a result of moving too quickly or hiring for the wrong reasons—and whatever time and resources you migh...
Creating the environment you need to be a better business owner—to do the work that matters most to your business—takes structure. You have to structure your communication system, workspace and calendar in a way that lets you escape the tactical work that gets in the way of being a true Entrepreneur. And once you’...
Perhaps you know the famous proverb, “Give a man a fish and you’ll feed him for a day; teach a man to fish and you’ll feed him for a lifetime.” It may seem like an obvious concept, but it’s surprisingly hard for business owners to embrace. The essence of this idea speaks perfectly to why you owe it to both yoursel...
As the pandemic recedes and the economy slowly reopens, small business owners are facing a perhaps familiar question within a particularly unique context: How can I hire the right people during a labor shortage? As a business owner, you may be experiencing firsthand the difficulty of finding great job candidates ...
Family businesses have a unique set of challenges. Of course, they face many of the same issues as other businesses—lack of systems, management and team performance issues, no shared vision—but add in the social dynamics of family, and those issues can inflate until they burst. That’s why we see so many family own...