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customer experience culture

Develop a customer-centric culture in your business

As an entrepreneur, you’re always thinking about your customers. But how much are you considering how they feel? How your customer perceives and feels about your business at any touchpoint is the heart of customer experience. And yet, many companies still limit customer experience simply to areas like marketing an...

EMyth Team - EMyth

EMyth Team

make strategic choices as a business owner

Leadership

6 min read

How to focus on the right work as an entrepreneur

As an entrepreneur, you likely start every day with an endless to-do list. So, how do you prioritize? What’s the most important thing (or things) to focus on? And how do you prevent yourself from fighting fires all day, only to feel like you didn’t really accomplish anything at the end of the day? The key to using...

EMyth Team - EMyth

EMyth Team

essential business systems, best business systems, good work systems, how to create systems for business, implementing systems for business, systems and processes

Business Systems

2 min read

Our top four free tools to assess and build strong business systems

“How do I build a business that doesn’t depend so much on me?” That’s one of the most common questions we hear from business owners. And the simplest answer is: You need to create systems to replace you in the business. But this isn’t so simple to do. How do you assess your current business systems? Or identify wh...

EMyth Team - EMyth

EMyth Team

systemic and systematic issues in business

Business Systems

5 min read

The difference between systemic and systematic thinking in business

When was the last time you thought about why your business does what it does? Every business exists for a singular purpose: to produce a certain result—a service or a product. But have you ever asked yourself, "Why do we do it this way?" This question is the essence of strategic thinking. And strategic thinking is...

EMyth Team - EMyth

EMyth Team

entrepreneurial thinking

Leadership

2 min read

6 blogs to fuel your entrepreneurial mindset

For over 40 years, business owners everywhere have been using The EMyth Approach to create a business that works. So, what’s at the heart of it? What’s the essence of our approach that supports everything else? Simply put, it’s having an entrepreneurial mindset: seeing your business—rather than the commodity that ...

EMyth Team - EMyth

EMyth Team

repeat business, repeat customers, how to earn repeat business

Finding Customers

5 min read

How to generate repeat business

When you started your business, you likely had a vivid and promising picture of how gratifying it would be to satisfy your customers, to serve them in a way that not only met expectations, but exceeded them. In that way, they’d hopefully become “regulars”, returning again and again, and encouraging others to do th...

EMyth Team - EMyth

EMyth Team