When you think about your business and life as a business owner, do you know why you do what you do? Does leading your business provide the life you imagined it would when you started it, or is it running you ragged with little payoff?
As an enlightened business owner, you understand the importance of doing market research on your prospective customers. For example, you want to know where they're located, any common characteristics they may have and, ultimately, as much as possible about how they think - their needs, wishes, and motivations. The...
Every small business faces challenges. Every business owner must deal with issues and problems in the course of building and running a successful operation. In many ways though, the challenges—and advantages—in a family business are unique.
“How do I get my employees to do things the right way?” This is one of the most common questions we get from business owners. And the simplest answer is this: You need to show them what the right way—your way—is. With strong management, you design the systems your business needs to grow a high-performance team, on...
Imagine what kind of workplace your business would be if your employees thought to themselves: "I’m excited about my work.” “This is a place where I can achieve my goals.” “I feel safe. It’s okay to make a mistake, and I will learn from it.” “I have some great ideas on how to improve things. I can’t wait to share ...
Business owners often come to us for help building a business model prototype—what we call a franchise prototype. They’ve read about the concept in The E-Myth Revisited and feel that it’s the key to getting what they want: a business that gets the results they desire at the standard they expect—without relying so ...
Most companies organize around personalities rather than around functions. That is, around people rather than accountabilities or responsibilities. The result is almost always chaos.
The E-Myth Revisited proposes that owners of businesses that are not working should start again. This time they need to translate their vision into a management system, and to control their unpredictable employees through this system. I agree completely with this philosophy. My question is concerned with the pract...
Think about your favorite product or service—one you’d return to purchase, again and again. Maybe it’s an appliance brand, your dog groomer or a local donut shop. Whatever comes to mind for you, chances are it’s not the product alone that makes it your favorite, but rather all the things that come along with it. N...
Discover the five steps to improving team performance in this free guide.
As an entrepreneur, you’re always thinking about your customers. But how much are you considering how they feel? How your customer perceives and feels about your business at any touchpoint is the heart of customer experience. And yet, many companies still limit customer experience simply to areas like marketing an...
As an entrepreneur, you likely start every day with an endless to-do list. So, how do you prioritize? What’s the most important thing (or things) to focus on? And how do you prevent yourself from fighting fires all day, only to feel like you didn’t really accomplish anything at the end of the day? The key to using...
Discover the five steps to writing the perfect job posting so you can reach your ideal candidates.