As a business owner, sometimes the hardest part of the job is knowing what decisions to make. Maybe you look to other businesses you admire and wonder: How do they do it? How are they finding the right customers, or building such a recognizable brand—and doing it with the same unwavering efficiency every single ti...
As a business coach, I have a unique view into the daily frustrations that occupy most business owners. More often than not, when I ask a new client what’s overwhelming them most in their business, they narrow in immediately on their employees. I hear things like:
If you run your own business, you know your role is just as personal as it is professional. You care deeply about the outcomes of your business—the impact it has and the results it creates—so the natural impulse is to put yourself at the center of the action. You work around the clock to ensure that your team is w...
To build a business that functions well, you need intentionally designed systems. It’s as simple as that, but can feel like the most complex work you’ll ever have to do as a business owner. The truth is that it’s not as hard as you may think. The first step to building a system with intention is to start documenti...
Your business is a reflection of you. In every way, shape and form—from top to bottom—your business reflects your courage and fears. It reflects what you care about: your ideals, values, beliefs, experiences, knowledge and decision-making. This powerful EMyth Principle appears in the beginning pages of The EMyth R...
For the last three months, the world has been in a constant state of disruption. In one way or another, you’ve likely had to adapt to extreme change. Most business owners are adapting for this moment.They’re thinking about how to survive the changes they’re experiencing right now, not how to thrive going forward. ...
Your Customer Fulfillment system—the way you deliver your product or service to your customers—is an essential part of every business. But at EMyth, we talk often with our clients about how your fulfillment system is more than your product or service: It’s the promise you make to your customers, the experience the...
The world is experiencing a seismic shift, and it’s affecting businesses of all sizes—including ours. An email from a business I follow, sent on March 17, offered a poignant example: Inside the CEO publicly shared a letter to her employees, announcing a minimum 8-week closure of all their stores and a full company...
As a small business ourselves, we know that the national crisis of the coronavirus is likely creating unexpected financial challenges for many of you. We feel it, too. But the good news is that support for small business is coming, either through state or federal government assistance or through organizations offe...
Every business owner takes on three distinct personalities in how they think about—and work within—their business. The Technician lives in the present and is focused on doing the work of making it, selling it, and delivering it. The Manager focuses on achieving results through people and systems, focusing on the p...
As the owner and leader of your business, you may find yourself facing the year-end with a mixture of thoughts and feelings: excitement, hope, joy—and maybe some disappointment.
Business owners often face a frustrating dilemma: They’re so busy with the tactical work of their business, they can’t find time to create the structure needed to escape that tactical work. It’s an overwhelming cycle that—for many—feels inescapable. But I promise it’s not. It’s not easy to escape it, but it’s not ...
Business owners are some of the busiest people I know. So it never surprises me when I hear a prospective Coaching client say they just don’t have time to work on their business. They don’t even have time to spend with their family or exercise or volunteer doing something they’re passionate about, so where are the...