As a kid, I remember being absolutely fascinated while I watched the moon landings on a black-and-white television; and now, years later, I’m still excited by big rockets and the notion of space travel. But even if you’re not that interested in exploring galaxies far, far away, the notion of building rockets and f...
In my first article in this series on systems, I introduced the idea that as the owner and entrepreneur in your business, you're also the systems engineer. In this second article, I propose that when building better designed systems solutions to solve frustrations, it’s common to start in the wrong place.
Turn a prickly pineapple into the perfect vacation piña colada At well-past closing time, you’re staring at an inbox full of emails. With only a day to go until your vacation, it seems like your “time-off” will be spent dodging phone calls from employees. Looks like the golden sand, palm trees, and blue ocean you’...