If there’s one experience, more than any other, that small business owners across every industry share, it’s how hard it is to get your people to do what you want them to do, the way you want it done. Every owner has a picture of the best way to produce results in their business. Every employee comes to your company with their own experiences, beliefs and judgments—their own sense of how things should be done that may be very different from yours. Getting everyone on the same page—your page—isn’t easy.