Hiring your first employee is one of the most exciting decisions any entrepreneur will make. It can also be one of the scariest. Think about it: that first employee doubles the head count of your company! In many ways this makes it the most important hire you'll ever make. Every year thousands of business owners m...
At the heart of a systems-driven business is your company’s operations manual. The operations manual is the authoritative guidebook of how things are done in your business. It gives you an effective way of communicating policy and procedures, and gives your employees the independence and security they need to oper...
The essential foundation for getting your employees to take ownership of their roles is to give them a game worth playing. Though your business isn’t a game, you must create an environment where people want to give their personal best to support the team effort. This is not simply a matter of motivating and inspir...
Once you commit to a promise, the EMyth Manager’s job is to manage the process—the system—to keep it, improve it, and rally his troops around it. —Michael Gerber
The importance of effective communication for managers and business owners can’t be overemphasized. Clear and effective communication from management increases efficiency, satisfies customers and improves quality throughout the organization.
Your hiring process, like other systems in your business, is about creating consistent, predictable results. Whether you're a two-person business, or a company with 300 employees, a hiring process will take the guesswork out of finding the right person for the job.
By Nina L. Kaufman, Esq.
Deciding how to compensate your employees and, if you have partners, how to structure pay between them equitably is a topic of interest for our business owner clients. In this article I’ll touch on some of the important criteria from the EMyth perspective, helping you understand this critical component of your com...
When was the last time you looked at your calendar and realized that every working minute of your day was going to be spent in meetings? Probably not that long ago. And when you looked at that schedule what was your reaction? Excitement? Anticipation? More likely you thought “How am I ever going to get anything do...
Would you apply for a job at your business? Think about it for a moment. With where you are in your life—with your unique talents and dreams—is it the kind of place that would support you in getting closer to the life you want? Do you think you have any employees who aren’t evaluating their jobs, right this very m...
There’s no substitute for being in the same place as your employees. And that’s a good thing. Part of the joy of going to work is that you get to spend your day with people you respect, and we hope, enjoy being around. And while there are some good reasons to have people on your team who work remotely, you have to...
It's probably easier to see now, but you didn't start your business just to make money. You did it to feel something - independence, a kind of freedom and control over your life, to be able to do it your way. And you "re-earn" that freedom with every headache and heartache that comes with being a business owner. B...
You can learn a lot about your business through market research and customer feedback. But if you're building a brand for the long term, there's a deeper story that isn't so easily quantified. It's the more personal story you're telling yourself and then to your customers that keeps people coming back. And after t...
You need your managers doing real managerial work, and real managerial work has nothing to do with being a supervisor. Real management is about designing and building systems, and mentoring people - which is a very different thing than supervising them.
It takes a while for obsolete ideas to die off. There's one that I'm surprised to see is still very much in circulation. It's a management philosophy that's responsible for most of the dysfunction that exists in the business world. It goes like this:
A See-Through Strategy The business world is very confused about something incredibly simple. Caring. Have you noticed how much “caring” everybody is doing these days?