Todd sounded annoyed and exhausted.
Discover the true source of your people problems—and solve them.
Much of your business growth depends on finding the right people to staff your expanding organization, but in most companies much more time and money is devoted to choosing and purchasing equipment than to preparing for the hiring process. Something about the price and mass of a turbine engine or a computer termin...
Don't think of management just as positions in your company; management is vitally important work that needs to be done in every business, every day.
Have you ever found yourself cursing your employees? "Why can't they do it my way?! I tell them to do X, and they do Y. I tell them to do 50, and they only do 10."
I've read The EMyth Revisited and I've heard Michael E. Gerber speak, but I have a business partner who has not and will not. I believe in my entrepreneurial vision for our company, but my partner is not convinced. He prefers doing technical work (which other employees should do) and he swears by the adage "If you...
Hiring your first employee is one of the most exciting decisions any entrepreneur will make. It can also be one of the scariest. Think about it: that first employee doubles the head count of your company! In many ways this makes it the most important hire you'll ever make. Every year thousands of business owners m...
At the heart of a systems-driven business is your company’s operations manual. The operations manual is the authoritative guidebook of how things are done in your business. It gives you an effective way of communicating policy and procedures, and gives your employees the independence and security they need to oper...
The essential foundation for getting your employees to take ownership of their roles is to give them a game worth playing.
One of the hallmarks of great leadership is effective delegation. This happens when a business owner or a manager regularly gives responsibility and authority to an employee to complete a task. Doing so develops people who are ultimately more fulfilled and productive. And for the manager or business owner, delegat...
The intangible, but highly influential, experiences of free expression, self-sufficiency and creative control are what drive many people to embark upon the entrepreneurial journey, as it is these factors that provide personal satisfaction to business owners.
Jackie, like so many small business owners we serve, was having a very hard time.
By Nina L. Kaufman, Esq.
The importance of effective communication for managers and business owners can’t be overemphasized. Clear and effective communication from management increases efficiency, satisfies customers and improves quality throughout the organization.
Your hiring process, like other systems in your business, is about creating consistent, predictable results. Whether you're a two-person business, or a company with 300 employees, a hiring process will take the guesswork out of finding the right person for the job.
By Nina L. Kaufman, Esq.
Training is an ongoing, routine part of business. It's not something done once when a new hire is brought on. It's a process of employee development that will help in the creation of a world-class organization.